The Annual Report consists of a Business Review and a Financial Review.

Net (loss) earnings available to common shareholders, divided by the weighted average number of common shares outstanding during the year.

Vegetable-oil- or animal-fat-based diesel fuel, which is biodegradable, non-toxic and burns cleaner, emitting fewer toxic pollutants and less carbon dioxide; biodiesel doesn’t perform as well in colder weather and can hurt automobile engines, unless it is blended with conventional diesel fuel.

Gas produced through the biological breakdown of organic matter in the absence of oxygen.

Shareholders’ equity divided by the number of common shares outstanding at year end.

Capital investment divided by the weighted average number of common shares outstanding during the year.

A measure of the climate-change impact of an activity, in terms of the amount of greenhouse gas produced, in units of carbon dioxide.

Cash flows from operating activities divided by the weighted average number of common shares outstanding during the year.

Cash flows from operating activities divided by net debt.

A brand and associated trademark that are owned by the Company for use in connection with its own products and services.

A store that changes from one company banner to another company banner.

Sales by corporate stores divided by the average corporate stores’ square footage at year end.

Net (loss) earnings available to common shareholders, divided by the weighted average number of common shares outstanding during the period, minus the dilutive impact of outstanding stock option grants, certain other liabilities and capital securities at period end.

Dividend per common share declared in the fourth quarter, multiplied by four.

Dividend Reinvestment Plan.

Earnings before interest, taxes, depreciation and amortization.

EBITDA divided by sales.

Ensures that disadvantaged farmers and workers in developing countries get a better deal. The Fair Trade mark guarantees that the product comes from producers who receive fair terms of trade and a fair price.

Collaboration between some of the world's leading food safety experts to enhance food safety, ensure consumer protection and strengthen consumer confidence through a benchmarking process to improve cost efficiency throughout the food supply chain.

A network-based organization, creator and promoter of a widely used sustainability reporting framework.

Sales less cost of merchandise inventories sold, including inventory shrinkage, divided by sales.

Operating income divided by interest expense and other financing charges, adding back interest capitalized to fixed assets.

Disposing of waste through burial.

A third-party certification program and an internationally accepted benchmark for the design, construction and operation of high-performance green buildings.

Light-emitting diode lights, which consume much lower quantities of electricity than conventional lighting.

Expansion of a store that results in an increase in square footage that is greater than 25% of the square footage of the store prior to the expansion.

An independent non-profit organization that promotes responsible fishing practices; products that carry the MSC logo have been certified as being sourced from sustainable and well-managed fisheries.

Market price per common share at year end, divided by book value per common share at year end.

Expansion of a store that results in an increase in square footage that is less than or equal to 25% of the square footage of the store prior to the expansion.

Comprises bank indebtedness, short-term debt, long-term debt due within one year, certain other liabilities, long-term debt, and the fair value of certain financial derivative liabilities, less cash and cash equivalents, short-term investments, security deposits included in other assets, and the fair value of certain financial derivative assets.

Net debt divided by EBITDA.

Net debt divided by total shareholders’ equity and capital securities.

A newly constructed store, conversion or major expansion.

Earnings before interest expense, income taxes and minority interest.

Operating income divided by sales.

Market price per common share at year end, divided by basic net (loss) earnings per common share for the year.

Energy generated from natural resources, such as sunlight, wind, rain, tides and geothermal sources, which are renewable (naturally replenished).

Capital investment in a store, resulting in no change to the store’s square footage.

Combined sales of stores owned by the Company and those owned by the Company’s independent franchisees.

Includes corporate and independent franchised stores.

Operating income divided by average total assets, excluding cash and cash equivalents, short-term investments, security deposits included in other assets, and accounts payable and accrued liabilities.

Net (loss) earnings available to common shareholders, divided by average total common shareholders’ equity.

Retail sales from the same physical location for stores in operation in that location in both periods being compared by excluding sales from a store that has undergone a conversion or major expansion in the period.

Using resources to meet human needs, while preserving social, environmental and economic conditions so that these same needs can be met by future generations.

An entity that either does not have sufficient equity at risk to finance its activities without subordinated financial support, or where the holders of the equity at risk lack the characteristics of a controlling financial interest.

Number of common shares outstanding determined by comparing the portion of time within the year that the common shares were outstanding to the total time in that year.

Total current assets less total current liabilities.

The fiscal year ends on the Saturday closest to December 31, and is usually 52 weeks in duration, but includes 53 weeks every five to six years.